Grievance officer
Under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the Consumer Protection (E-Commerce) Rules, 2020 and the Digital Personal Data Protection Act, 2023, you can raise a complaint with our grievance officer.
- Name
- [Grievance officer name]
- Designation
- Grievance Officer
- grievance@astroyatra.co.in
- Address
- [Registered company name], [Registered office address]
- Hours
- Monday to Friday, 10 am to 6 pm IST
What happens after you write
- We acknowledge your complaint within 24 hours and give you a reference number.
- We resolve it within 15 days.
- Requests to remove content that exposes someone's private body parts, or impersonates them, are acted on within 24 hours.
Help us move quickly
Include the phone number on your account, the session or payment ID if you have one, and what you'd like us to do. Screenshots help.
For everyday questions about your wallet or a session, care@astroyatra.co.in is usually faster.